RR
Ron Ritter
Mckinsey
Ron Ritter is a principal in McKinsey & Company's Miami office, where he brings extensive expertise in customer experience and operations strategy. With a deep understanding of the travel, logistics, and infrastructure sectors, Ron has distinguished himself as a thought leader in optimizing operational efficiencies and enhancing customer satisfaction. He collaborates with leading companies to develop visionary strategies that align business goals with consumer needs, incorporating lean methodologies to drive transformation and innovation. Ron's strategic insights have been instrumental in guiding organizations through complex change management processes, positioning them to thrive in competitive markets. In addition to his client work, Ron is an accomplished author, contributing valuable perspectives on customer experience and operational excellence to McKinsey's body of knowledge. His commitment to empowering teams and advancing industry standards makes him a respected advisor in the field. 5 Articles