JM
Jonathan Michael
Mckinsey
Jonathan Michael is a partner at McKinsey & Company, where he brings a wealth of expertise in the financial services sector. With a focus on retail banking, Jonathan is dedicated to helping organizations enhance their consumer engagement and sales practices through innovative, customer-centric strategies. His extensive experience in managing large-scale digital and customer-experience transformations enables him to offer valuable insights into optimizing operational efficiency and creating competitive advantages for his clients. Jonathan's thought leadership on the evolving landscape of banking and digital transformation is widely recognized, and he is committed to driving sustainable growth and excellence in the industry. 3 Articles