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Pradip Patiath
Mckinsey
Pradip Patiath is a senior partner at McKinsey & Company's Chicago office, where he brings a wealth of expertise in the financial services industry. With a sharp focus on retail banking and insurance, Pradip has been instrumental in guiding organizations through complexities ranging from customer acquisition and retention strategies to advanced digital transformations. He possesses deep insight into the evolving dynamics of customer mindshare in retail banking, helping banks innovate to meet emerging expectations. In the insurance sector, Pradip's thought leadership extends to enhancing productivity, leveraging digital service models, and fostering stronger customer-agent-insurer relationships. His work also explores the pivotal role of bank branches in the digital era, and he offers strategies for insurance resilience in rapidly changing environments. With a structural approach to capturing value and unlocking growth, Pradip is dedicated to driving substantial, long-term improvements for his clients. 9 Articles